2711 N. Duke Street Durham, NC 27704 map
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Our mission is to provide the best comprehensive dental care for your infant, child and adolescent in a friendly, safe and state-of-the-art environment.
We want your child to develop a positive attitude toward dental health and learn the necessary skills to maintain a cavity-free smile for a lifetime.
As parents, we welcome you to stay with your child for all dental appointments. We encourage your involvement in your child’s dental care. We strive to educate you and your child about achieving and maintaining good oral health.
If a problem does develop, we will offer you all treatment options and work with you to determine the best treatment plan and most compassionate approach for your child.
Dr. Martha Ann Keels is from Morganton, North Carolina. She graduated from Duke University with a B.A. in Chemistry. After graduating from the University of North Carolina at Chapel Hill School of Dentistry, she continued on to complete three years of specialty training in pediatric dentistry at UNC. During her residency, Dr. Keels received the Dentist-Scientist Award from the NIH which allowed her to complete a PhD in epidemiology – with a focus on the etiology of craniofacial birth defects.
Dr. Keels is an associate professor in the Department of Surgery and Pediatrics at Duke University Medical Center. She remains affiliated with UNC as an Adjunct Associate Professor in Pediatric Dentistry. She maintains her board certification in pediatric dentistry. She is also a fellow in the American College of Dentists and the International College of Dentists. Dr. Keels also lectures nationally and abroad to pediatricians and dentists on pediatric dental topics.
She is a member and past president of the North Carolina Academy of Pediatric Dentistry. She has served on the Board of Directors for the Southeastern Society of Pediatric Dentistry. She serves on the Council of Clinical Affairs for the American Academy of Pediatric Dentistry, and served on the Editorial Board for the Journal of Pediatric Dentistry. She is currently on the Executive Council of the Pediatric Dental Section of the American Academy of Pediatrics.
Dr. Keels resides in Chapel Hill and in her free time enjoys being with her family. Her husband, Dr. Dennis Clements is a pediatrician at Duke. When they aren’t busy with patients, they enjoy yard work, golfing, biking or jogging around Duke Forest.
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Our Office Policies
We see patients from 8am until 5pm on Monday through Thursday and Friday from 8:30am to 1pm at our location on North Duke Street. Our office is closed for lunch from 1pm until 2pm. On Fridays, our doctors may provide care in the operating room at Duke Children's Hospital. If you need to schedule an appointment you can email us from this website or call us at 919-220-1416.
We have just a few Appointment Guidelines:
1) If you arrive late for your appointment, we will make every effort to see your child. In certain situations, we may have to reschedule your child to be able to be fair to our other scheduled children.
2) If you need to reschedule your appointment, please give us at least a 48 hour notice. There is a fee for an appointment missed without giving us at least a 24 hour notice. Don't forget to call us if your plans change.
Our Payment Policy
The parent bringing the child to our office is legally responsible for payment of all charges. We cannot send statements to other persons.
Your cooperation with our payment policy is greatly appreciated. If you have any questions, please ask us.
Fact 1 — NO INSURANCE PAYS 100% OF ALL PROCEDURES
If your insurance stated they will pay 100% of a procedure.
It is based on the insurance company’s fee list (called an
UCR list) and not the individual dentist’s fee list.
Example: A procedure cost is $180.00, your insurance policy states they will pay 100% of what they allow and if they allow$150.00. The remaining $30.00 is the parent’s balance.
Fact 2 — INSURANCE BENEFITS ARE NOT DETERMINED
BY OUR OFFICE
Your insurance benefit is determined by the type of plan selected by your employer. We have no input on what your insurance pays for procedures. Insurance companies set their own fee schedules, and each insurance company has a different set of fees and guidelines.
When estimating your dental insurance benefits make sure
to consider your deductible. Each insurance company has
a different deductible amount. You have to meet your deductible amount before most insurance companies will
pay for any treatment.
MOST IMPORTANTLY, PLEASE KEEP US UPDATED
IF YOUR INSURANCE POLICY CHANGES.
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Your First Visit
We believe that the first dental examination for a child should occur between the ages of 12 and 18 months. Early diagnosis and treatment (if necessary) can prevent later, more serious problems.
Goals: We want your child to graduate from our practice with a healthy dentition and a positive attitude toward dental care. A healthy dentition is free from decay, periodontal disease and malocclusion. The prevention of dental disease is a team effort, so don’t be surprised if we ask for your help at our office. We welcome parents to stay with their child for all appointments.
Before the first visit: Please discuss the positive aspects of dentistry with your child. Convey good feelings to your child about dental visits being a part of growing up. Explain that the dentist will look at and count all of his or her teeth. Please do not tell your child that the dentist will not hurt, as this may have never entered his or her mind. Rather, emphasize that the dentist will be gentle and friendly. Avoid using words like needle, drill, shot, pull or any other word suggesting unpleasantness. Expect your child to do well and enjoy the first visit to our office; chances are, they will.
The initial appointment has been reserved just for you. Any change in this appointment affects many patients. If you must cancel, we need to know at least 48 hours in advance. Please click here and download forms that we will need prior to your visit.
Dr. Keels is a pediatric dentist, specializing in the treatment and prevention of dental disease, as well as the overall oral health of children. Through extra years of schooling, training, experience, and certification, a pediatric dentist is uniquely qualified to treat the dental needs of infants, children, adolescents and those with special healthcare needs.
Why Choose a Pediatric Dentist?
Your child not only has a different dentition than an adult, but he/she may also have specific dental and behavioral needs that are unique to a child. These needs may include early orthodontic intervention, dental sealants, fluoride applications, crowns and nerve treatments, or just simply education on oral hygiene. In addition to treating existing dental problems, our office focuses on prevention through patient and parent education.
As Raleigh-Durham’s local expert in pediatric dentistry, Dr. Keels will be monitoring your child’s dental facial growth and development and his or her unique smile and bite. At every appointment, she will keep you informed about any future and/or immediate orthodontic work recommended for your child.
One of our objectives is to provide all education tools and clinical applications for your child to enjoy a cavity-free future. We also pride ourselves in building a trust with your child, so that he or she will love to go to the dentist as a child and as an adult.
Helpful Pediatric Dentistry Info